Debt Recovery
Outstanding invoices affect both your cashflow and your day to day operations. When follow up becomes too time consuming or discussions stall, you need an approach that is firm yet respectful. This keeps customer relationships intact while protecting your liquidity.
An effective recovery process relies on clear communication, swift action and full visibility at every stage. With the right structure and expertise, you increase the likelihood of recovery without escalation. Timely support can make a meaningful difference.
Debt Recovery
Fast, efficient and respectful: that is how the Debt Recovery team supports you in collecting outstanding receivables. This way, you can fully focus on your core activities. From amicable solutions to legal proceedings, we always choose the strategy that delivers the best results. You can rely on decisive follow-up and maximum recovery of your claims, without losing sight of a respectful approach towards all parties involved.
Our expertise
Respect as a foundation
A constructive relationship with all parties is key. By treating customers and counterparties with respect, we increase their willingness to settle while helping you protect your reputation and safeguard long-term profitability.
Professional approach
We are more than a messenger between parties. Whenever possible, we respond to counterparties directly. Only when additional information is required do we reach back to you. This ensures faster progress and saves you valuable time.
Efficiency through digitalisation
Each recovery process is tailored to your needs, both amicable and judicial. Our debt management system is fully digitalised and automated, enabling a fast, coherent and cost-efficient process. At the same time, we never lose sight of the human factor behind each case.
What can you expect from us?
Trust and transparency
When you entrust your files to us, we guarantee an efficient process with minimal effort on your part. Our online monitoring tool gives you access to your files anytime, allowing you to follow progress at your convenience. This way, communication is kept to the essentials and there is no need for you to continuously request updates.
One point of contact for all of Belgium
Our office handles cases across the entire country. This means you have one central contact point for all your recovery needs in Belgium.
Fast and optimal recovery
An effective recovery process goes beyond sending reminders. We ensure you recover as much as possible, as quickly as possible.
Clear reporting
All data gathered during the recovery process forms the basis for periodic reporting. This gives you valuable insights into:
• the progress of the recovery process
• the results achieved
• your customers’ payment behaviour
• potential improvements in your internal processes
Do you have questions about your recovery cases? Get in touch with us and discover how we can support you.
